I know my registered email and have access to it

Please go to the app’s sign in screen and tap “Forgot password?” to recover your password.

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If the confirmation email does not arrive to your inbox after several minutes, please check your spam/junk folders. If the password still does not arrive (Hotmail, Live, and Outlook email domains), please click "contact support" and fill out the form including "I know my registered email and have access, but the email does not arrive" at the top of the inquiry.